Munich
+49 (0) 89-84 101-0
Wiesbaden
+49 (0) 611-180 84-0

RELIABLE CUSTOMER DIALOGUE
IN PRINT AND DIGITAL.

We are doers!

The production and control of customer dialogue activities – of whatever kind – is our skills. Whether print-mailing, customer loyalty or web-to-print – with our knowledge about the processes, production and control of direct mailings, loyalty programs and digital dialogues, we make reliable solutions a reality. Print and digital. For large and small businesses.

Since 1993, our focus has been on: implementation consulting, printing, finishing, data and address management, production, postage optimisation, shipping, database solutions, interfaces and the programming of digital solutions. The seamless implementation of dialogue activities in existing analogue and digital processes is a must for us.

This also includes outsourcing CRM services, which ensure a closed customer dialogue cycle. For example, response data entry, fulfilment, web-to-print or daily mail delivery.

Our Services

We combine print and lettershop, digital solutions and outsourcing for all customer dialogue tasks.

PRINT

We offer the complete service for all print tasks, such as consulting on a concept, address-/data management, production, lettershop and postal management.

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DIGITAL

We offer process analysis, database-/interface development, digital tools, and the conception and implementation of digital advertainment solutions.

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OUTSOURCING

We organise and take care of the tasks of response management, fulfilment, print management and daily mail delivery.

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Sample projects

Print and lettershop are as much a part of our business as
digital solutions and outsourcing of CRM tasks.

COSMOSDIREKT:
Digital spring calendar

Surprise campaign for the support and acquisition of portal customers.

Request work

ZEISS:
i.Scription adventure tour

Digital lead generation for the stationary trade.

Request work

FOCUS:
Subscriber acquisition

Dialogue/couponing/POS campaigns in various target group segments.

Request work

HAMBURGER SPARKASSE:
Traffic during the Advent season

External digital advent calendar in the customer portal with real surprise effects  and daily interaction

Request work

SMART:
Lettershop/Print-on-Demand

Central lettershop and print-on-demand unit for national and international projects

Request work

S-POOL SPARKASSEN:
APP user mobilisation

External digital advent calendar in the customer portal to generate new APP users, including daily interaction

Request work

CHRYSLER:
Outsourcing CRM tasks

IT-supported processing of CRM dialogues with an emphasis on lettershop, response, fulfilment, lead management, CRM analysis and print

Request work

RTK TRAVEL AGENCIES:
World Cup betting game for travel agencies

Centrally organised online World Cup betting game for decentralised use, including personalised travel agency communications

Request work

SPARKASSE:
Digital advent calendar

Centrally organised advent calendar for decentralised use in the customer portal with personalised communications from the branches

Request work

COSMOSDIREKT:
Experience tour in the summer

6 weeks of customer activation through motivation to enter the CosmosDirekt experience world and experience something special. Print and digital.

Request work

I want to learn more

Our clients

A selection of companies for which we have worked in recent years.

About us

Tronn is a service provider for the realisation of dialogue activities in print and digital. As a modern implementation agency based in Munich-Germering, we organise, produce and control direct advertising. Whether classical print mailing, multi-stage dialogue campaigns or long-term loyalty programs – we do this for small and large companies.

Our projects are diverse, as required by today’s market. From printing and lettershop services to the development of databases/interfaces and digital services to outsourcing services for dialogue tasks: with our interdisciplinary team, we offer a wide range of expertise.

As a small, owner-managed service provider, we value close collaboration with our customers that is based on partnership, where the consultancy provided remains a top-level concern. We handle projects in an uncomplicated, fast and reliable way.

A well-established network of specialists from various fields complements our expertise. These include printing professionals, finishers, copywriters, photographers, advertisers, SEO experts and social media literati.

Tronn was founded in 1993 with the aim of bringing together the various specialist tasks of dialogue communication in such a way to make successful and complete implementation of customer orders feasible.

KLAUS EICHHORN

eichhorn@tronn.de

HEINZ RATHNER

rathner@tronn.de

THOMAS SEIFERT

seifert@tronn.de

OUR INTRODUCTORY OFFER

COMPLETE CREATIVE CARD MAILING!

  • Creative concept for maxi postcard
  • Address management
  • Production
  • Personalisation
  • Postage

DO YOU WANT TO START WITH US?

Direct contact

Telephone +49 (0) 611-180 84 84
seifert@tronn.de

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